PROCORE, Fully Supported
From the Field to the Back Office.
Implementation, data load, training, optimization, and a follow-the-sun help desk backed by people who understand both the project side and the money side of construction. RFIs, submittals, and punch lists. Pay applications, retainage, and loan draws. One partner who speaks all of it.
24/5
Full
25+
What Procore services does Assetsoft provide?
Assetsoft is a Procore Partner delivering the full Procore lifecycle. Implementation and configuration, data load and migration, training and adoption, optimization and health checks, integrations, custom app development, construction back-office accounting support, and an ongoing follow-the-sun help desk across the workflows your teams live in: RFIs, submittals, drawings, specifications, punch lists, daily logs, change orders, and project financials.
What makes our support different?
Most Procore support stops at the project tools. Ours goes all the way to the money. We understand construction back-office accounting progress billing and pay applications, retainage, lien waivers, job costing, and loan draw documentation not just how to log an RFI. That's the difference between a help desk that answers questions and a partner that keeps your projects and your books in sync.
Full Lifecycle
Procore Services, End to End
Everything from first configuration to long-term support plus the two things most consultants can't do: deep integration and custom development.
Implementation
Requirements, configuration, and go-live across project management and financials — set up around how your teams actually build.
Data Load & Migration
Projects, budgets, prime contracts, commitments, cost codes, vendors, drawings, and documents — loaded clean and validated.
Training & Adoption
Role-based training for PMs, field teams, and accounting — so RFIs, submittals, and pay apps get done right, by everyone.
Optimization & Health Checks
A structured review of a live Procore environment — configuration, workflows, and final setup — with a prioritized fix list.
Integrations
Connect Procore to MRI, Yardi, Zoho, accounting/ERP, expense, and payments — deeper than the standard connectors.
Explore integrations →Custom Apps & Modules
Custom embedded apps and modules for the workflows the standard platform wasn't built to handle.
Explore custom builds →Back-Office Accounting
Progress billing, pay applications, retainage, lien waivers, job costing, and loan draw documentation support.
See back-office →Help Desk & Support
Follow-the-sun support that acts as your dedicated Procore team or supplements your existing help desk.
See the help desk →The Help Desk
A Procore Help Desk That Actually Knows Construction
When a PM is blocked on a submittal at 7am or accounting can't reconcile a pay app at month-end, you don't want a ticket queue you want someone who already understands the workflow. That's what our desk is.
What our help desk handles
- Day-to-day questions & break-fix across RFIs, submittals, drawings, specifications, punch lists, daily logs, observations, and inspections.
- Configuration changes — permission templates, project templates, custom fields, workflows, and tool settings as your processes evolve.
- Financial workflow support — budgets, prime contracts, commitments, change events and change orders, invoicing, and pay applications.
- Custom reports & dashboards — the project, cost, and executive views your team keeps asking for but never has time to build.
- Drawing & document management — drawing set uploads, revisions, versioning, and keeping the field on the current set.
- Onboarding new projects & users — standing up new jobs consistently and getting new people productive fast.
- Integration & sync issues — when data between Procore and your accounting/ERP needs attention, we own it end to end.
Two ways to run it
We become your Procore support function. A named team owns tickets, configuration, reporting, and user questions — so you don't have to hire and train an internal Procore admin desk.
We back up your existing team — overflow, after-hours and weekend coverage, deep configuration, and the tricky financial and integration tickets your generalists escalate.
Delivery teams across Canada and Asia-Pacific mean coverage across time zones — so help is available when your jobsites and accounting teams are actually working.
Construction Back Office
Where The Project Meets The Money
Procore is excellent at managing the project. The hard part is making the project's numbers flow correctly into billing, draws, and the books. That's construction back-office work and it's where we're unusually strong.
Progress Billing & Pay Applications
Configure and support owner billings and pay applications against the schedule of values, including AIA-style G702/G703 billing and approval workflows.
Retainage Management
Track retainage held and released across prime contracts and commitments, so withheld amounts are accurate on both the billing and payment sides.
Lien Waivers & Compliance
Manage conditional and unconditional lien waivers alongside subcontractor invoicing — and tie them to insurance/COI compliance so payments only release when documentation is in order.
Job Costing & WIP
Keep committed costs, direct costs, and forecasts accurate so job costing and work-in-progress reporting reflect reality — not last month's snapshot.
Construction Loan Draws
Assemble draw packages from Procore data — pay applications, schedules of values, lien waivers, and supporting documents — so lender requisitions and title-company draws go out faster and cleaner.
Procore-to-Accounting Sync
Connect Procore financials to your accounting or ERP — MRI, Yardi, Zoho Books, or a construction ERP — so the general ledger and the project stay in agreement.
Coverage
Procore Tools & Workflows We Support
Across project management, financials, field, and quality & safety the day-to-day of running construction in Procore.
Project Management
RFIs, submittals, drawings, specifications, meetings, and transmittals — kept moving and on the current version.
Field Productivity
Daily logs, punch lists, photos, timesheets, and crew tracking from the jobsite.
Quality & Safety
Observations, inspections, incidents, and safety documentation that holds up to audit.
Financials — Budget
Budgets, forecasting, direct costs, and committed cost tracking against the project.
Financials — Contracts
Prime contracts, commitments (subcontracts & POs), change events, and change orders (PCOs, CCOs, OCOs).
Financials — Billing
Invoicing, progress billing, pay applications, schedule of values, and retainage.
How We Engage
A Clear Path, Whatever Stage You're at
Selecting, implementing, or already live every engagement starts by understanding exactly where you are today.
Assess
Understand your projects, workflows, financial setup, and systems.
Scope
Define the right service mix and a phased, prioritized plan.
Deliver
Implement, load data, integrate, or optimize against the plan.
Enable
Train field, PM, and accounting teams to run it confidently.
Support
Follow-the-sun help desk and optimization as you grow.
Why Assetsoft
Field, Finance, & TheSystems in Between
We Speak Field & Finance
From RFIs and punch lists to pay apps, retainage,
We Connect Procore to Everything
Certified across MRI, Yardi, UiPath, and SAP Concur,
We link Procore to the accounting and
real estate systems you run.
We Build What's Missing
When standard Procore doesn't cover a workflow,
Follow-The-Sun Coverage
Delivery teams across Canada and Asia-Pacific keep support available across time zones,
Roots in Construction
Our founder's ties to the construction industry run back decades; we understand the jobsite and the asset
One Accountable Partner
Implementation, integration, back office, and
Questions
Procore Services & Support, Answered
From Go-Live to Month-End, We've Got PROCORE Covered.
Tell us where you are standing up Procore, cleaning up a live environment, or just needing a help desk that understands construction. We'll map the right level of support.
