PLATFORMS / MRI SOFTWARE /
MRI SERVICE AND SUPPORT
/

MRI-Certified Consultancy

Everything You Need to Get Value From
MRI Software in One Partner.

Selection, implementation, migration, integration, optimization, training, managed services, and a follow-the-sun help desk. Assetsoft is an MRI-certified consultancy that supports the full MRI portfolio across the entire lifecycle, whether you're going live for the first time or fixing a system that's already running.

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25+

MRI Platforms Certified
Platform X & Horizon

5

Primary Delivery Regions
USA · CA · ZA · AU · NZ

24/5

Years of Founder-Led
PropTech Practice

What MRI services does Assetsoft offer?

Assetsoft is an MRI-certified consultancy delivering the full MRI Software lifecycle. Our services span advisory and software selection, implementation and configuration, data migration, integration and API development, optimization and health checks, training and change management, managed services, and ongoing support with a follow-the-sun help desk across MRI Property Management X, Commercial, Investment Management, Financials, Housing, Lease Management, and the MRI Agora platform.

Who is it for?

Real estate owners, operators, and investors who run MRI and want a specialist partner to implement it properly, connect it to the rest of their stack, keep it healthy, and support their teams day to day. We work with organizations going live for the first time and with those who already have MRI and need it to perform better.

Full Lifecycle

MRI Services, End to End

Eight service areas covering every stage from selecting MRI to running it for years.

Advisory & Selection

Independent guidance on whether MRI fits, which modules you need, and how to build the business case — before you commit.

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Implementation

Requirements, configuration, testing and go-live for MRI Property Management X, Commercial, Investment Management, Financials, and Housing.

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Data Migration

Profiling, cleansing, mapping, transformation, and validation to move lease, financial, and operational data into MRI cleanly.

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Integration & APIs

Connect MRI to Procore, Yardi, accounting and treasury systems, and third-party apps via MRI APIs and Agora Information eXchange.

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Optimization & Health Checks

A structured review of an existing MRI system — configuration, data quality, reporting, and process — with a prioritized fix list.

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Training & Change Management

Role-based MRI training and adoption programs so your teams use the system confidently and the investment actually sticks.

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Managed Services

We run defined MRI functions for you — property accounting, lease administration, data management — as an extension of your team.

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Support & Help Desk

Follow-the-sun MRI support that can act as your dedicated team or supplement your existing help desk across the portfolio.

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Coverage

MRI Products We Support

Deep expertise across the MRI portfolio commercial and residential, operations and finance.

MRI Property Management X

MRI's modern property management flagship for commercial and residential operations.

MRI Commercial

Commercial property management, lease administration, and CAM/recovery workflows.

Investment Management

Fund, asset, and investor-level reporting and performance across portfolios.

Accounting & Financials

Real estate GL, AP/AR, and financial reporting built for property businesses.

Affordable & Public Housing

Compliance, certification, and program management for housing providers.

Lease Management & Accounting

Lease abstraction, administration, and accounting aligned to current standards.

MRI Agora Platform

Ask Agora, Agora Insights, Insights Anywhere, and Forms Intelligence — the AI and data layer.

Marketing, Sales & Leasing

Resident and tenant engagement, portals, and payments across the resident journey.

Facilities & Energy

Facility management, IWMS, and energy workflows for occupiers and operators.

The Support Model

Dedicated Team or Supplement, Your Call

Our follow-the-sun help desk flexes to how your organization is set up.

Embed

We become your MRI support function. A named team handles tickets, configuration changes, reporting requests, and user questions — so you don't have to staff and train an internal MRI specialist desk.

Best for organizations without dedicated in-house MRI expertise.

Supplement

We back up your existing team — covering overflow, after-hours and weekend coverage, deep configuration work, and the tricky tickets your generalists escalate, while you keep first-line contact.

Best for teams that have a help desk but need MRI depth and coverage.

How We Engage

A Clear Path, Whatever Stage You're at

Whether you're selecting, implementing, or already live, every engagement starts by understanding where you actually are.

1

Assess

Understand your portfolio, systems, data, and goals.

2

Scope

Define the right service mix and a phased, prioritized plan.

3

Deliver

Implement, migrate, integrate, or optimize against the plan.

4

Enable

Train your people and hand over with confidence.

5

Support

Ongoing help desk and optimization as your needs evolve.

Why Assetsoft

Specialist Depth, Multi-Platform Reach

MRI-Certified Consultants

Certified expertise across the MRI portfolio, the data model, the modules, and the realities of

running it in production.

We Speak The Whole Stack

Because we also implement Yardi, Procore, UiPath, and SAP Concur, our integrations connect MRI to the

systems you actually run.

Global, Follow-The-Sun

Delivery teams across Canada and Asia-Pacific provide coverage across time zones, implementation by day, and support around the clock.

Data-First Discipline

Clean, well-governed data underpins everything we deliver, from migrations to Agora analytics to

Reliable reporting.

Founder-Led Since 2012

Assetsoft was founded in 2012, built

on a founder's 25+ years in

real estate technology.

Independent and Honest

We tell you what to do first, what to defer, and what not to bother with, advice you can trust because we're

not reselling licenses.

Questions

MRI Services, Answered

Get Started

Let's Make MRI Work Harder For You.

Tell us where you are selecting, implementing, or running MRI today, and we'll map the fastest path to value.
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